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Why am I unable to reset the password after clicking on 'Forgot Password' link.

When you click on Forgot Password link, it asks you to enter an email and after that click "Send Recovery Mail" button.

An mail will encounter to your mentioned email id with a Password Recovery Link (Please check Junk Email folder of your mailbox as well)

If issue still persists then clear the Cache of your browser and try again.

Click on the link, this will allow you to set a new password. Now try to login with new password.

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